Your Insights, Our Commitment! Strengthening Salon Services Together

At The Back-up Hairdresser, your feedback is the foundation of everything we do. We understand the pressures salon owners face on the Sunshine Coast, balancing quality service, staff needs, and business continuity. That’s why we listen, learn, and evolve, ensuring you always have a reliable and professional backup when you need it most. Your insights help us refine our approach, strengthen our workplace policies, and create a service that seamlessly supports your salon’s success.

We welcome your feedback - it’s what keeps us growing and delivering the best possible service that you deserve!

"Thank you Ava for being my “ back up Hairdresser” while I was overseas. Because of your service I was able to relax and enjoy family time, confident that my salon was being managed perfectly and my customers cared for and happy. I would highly recommend Ava, she is professional, trustworthy, organised and I felt her warmth as soon as I meet with her. She looked after my salon and followed my instructions impeccably. Ava checked in with me daily and I felt spoilt to have her in my salon. My customers loved her and all felt totally at ease and confident with her. I returned to a sparkling beautiful clean salon , she went above and beyond doing lots of little chores, as a sole operator I never get a chance to do! Sunshine Coast Hairdressers, we finally have BACK UP !! So grateful to have found Ava. Thank you"

- Michelle, Hair at Mooloolaba

"Ava is such a beautiful lady! She is very friendly and easy to talk to, her service is phenomenal, as is her hair dressing skills. Definitely recommend!"

- Chantelle 

"Ava is the best hairdresser a girl could ask for. I always leave my appointments feeling fabulous. She always takes the time to discuss what I would like to do and gives me options to make sure I walk away completely satisfied. My hair looks and feels so healthy after an appointment. I can’t recommend this lady enough. If you get your hair done by Ava you will NOT be disappointed ☺️"

- Christi 

"I am delighted to share my experience with Ava, who has been an invaluable backup hairdresser at our salon. Covering my medical leave, holidays, and personal absences, Ava stepped in seamlessly, ensuring that both the salon and our clients were in excellent hands. Her kind and caring nature, combined with her gentle, nurturing disposition, creates a warm atmosphere that clients truly appreciate. Ava not only supports the salon but also empowers other stylists to take the necessary time off, knowing that everything will be managed exceptionally in their absence. I highly recommend Ava to any stylist or salon owner looking for reliable and compassionate support. Her dedication and professionalism make her a standout in the industry! Lots of love xx"

-Tania, Owner Meraki Hair Collective